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How to Restore Sony VAIO Windows 7 PC to Factory Settings

374 ratings | 156937 views
Have you encounter a problem with your Sony VAIO Windows 7 PC? If you have, it is best to try restoring it to a date when it was working. If that does not work, then you will have to do a factory restore. If you are not sure how to do this, stick around to learn how. Also, you get to see the process of backing up your files, how the computer is restoring itself, and how to transfer your files from the backup you created. Follow me on twitter: https://twitter.com/benicellguy Follow me on instagram: http://instagram.com/benicellguy
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Text Comments (130)
Angel Al Jassim (1 month ago)
Ypu mess up my laptop with ypur video
Shruti Shah (3 months ago)
Does this erase windows os? And do we need to reinstall Windows?
Darwin Yuzon (5 months ago)
hi sir, the problem with my laptop is as soon as the windows installation loaded up and the windows logo appears, it just stayed there., I even let it for about half a day but still it dosent continue... please advice sir......
Tony Shelton (11 months ago)
Ive watch every Video on how to get passed a Password Locked screen on a Older Sony Vaio and all of them tell me to download something on another computer or do a FULL recovery ,I have a Laptop that works FAST with Vista but the screen "Spider Webbed about 6 years back and i want to see what was on it by recovering the password !!
Get to the point. I am bored by the long long intro.
Sachin Chakravarthy S (1 year ago)
I uninstalled Vaio care before and my dvd disc 1 is corrupt . So what to do ?
Crazybeto 13 (1 year ago)
Same my dad bought it 4 ($700)at bestbuy ..
yes this is perfect way to explain and works perfectly.
Tristan Ho (2 years ago)
my laptop doesnt have vaio care. i kept pressing teh assitst button and nothing popped up
Nur Hadana (2 years ago)
why I can't :(
Alfredo Tanchez (2 years ago)
Tks dude!!! my laptop works now!!!
simo oujdi (2 years ago)
Hello, Beni my laptop remains at 75% shängen why?
Spise Banan (2 years ago)
Benice great guidance it worked for me it even speed up my start up problems and other issues, well pleased with the results. please create more videos and you will get five stars akid
Lyle douglas (2 years ago)
go back to china
Sudhan walke (2 years ago)
hey Ben can u help me to figure out in partition drivers? after getting back formating I can see I hv only one hard disk drive can u assist me hw to partition it?
Sudhan walke (2 years ago)
hey Ben thank you very much..I hv successfully formated my Sony Vaio lappy actually my lappy was lagging as well as it was slow. I hope now it will b all fine.thnx for sharing video
SaNjaY K (2 years ago)
hello .. i did this yesterday .. but first it takes 6 hr to reach 60% abd than it stoped to 75% for 3hrs than i shutdown .... may i know hpw much time it take to recovery ???
Xavier c (2 years ago)
Way too long, but a good video
please reduce your talking...
Krisna H (2 years ago)
+somasundaram nambirajan Please reduce your whining or create your own.
lorene Ferguson (2 years ago)
I have a sony vaio all in one desktop computer that has viruses. I have tried several times to do a factory reset without recovery disks and its asking me for some sort of picture to use in order to factory restore. I have no idea what they are referring too .
dewey adkins (2 years ago)
I did the restore process and now when the computer comes on it says Windows could not complete the installation. To install Windows on this computer,restart the installation. How do I restart it if I can't get passed this screen? Any help would be appreciated thanks
Gojasu imu (2 years ago)
Did you use a windows 7 disc, I don't have mines.Should I still do it or..?
StephY0523 (2 years ago)
Thank u so much for this video!! Everything was on point! I liked how u recorded everything bc that way I was able to see what to expect my computer to do and not to freak out! I have a Sony vaio as well and I couldn't get my computer to work for a month even after 6 attempts on talking to Microsoft and Sony support. And after watching your video, within 2 hours my computer was running. I got much better feedback from u than from their "fancy" and pricey technical support! Thanks again!
bakh bakh (2 years ago)
thank man i v nt found 3erd chois !!! there is jest 1est !!in my vaio care
rubys99 (2 years ago)
How to do it on all in one desktop?
John Ledford (2 years ago)
NO HELP AT ALL
Bru (2 years ago)
When i use the alternate method of using the f10 on the loading screen my laptop crashes... So using this method when i select recovery and hit yes, my computer logs off then shuts down. But instead of going to that usual windows blue screen asking me questions it continues to turn back on as if i just turned it off. It never goes through system recovery. I heard him ask about taking out his hard drive. Would this help with either of the method? Any help is thanked :3
Larry R (3 years ago)
Great video. Want to go to Win 10 on my Sony Vaio.....but not lose all proprietary apps. They are mostly gone in Win 10. Will try a restore Win 7 from 2011 Vaio as well first!
crazy wannabe (3 years ago)
how long did the whole process take......
Hamzie (3 years ago)
Thanks Benjamin for this helpfull video, i have a question. After restoring to the factory version do you get the original themepack for Background display of the sony vaio laptop?
Md. Sobhan Chowdhury (3 years ago)
brother u r a saint :D thank u sooo much
Mariia Lopez (3 years ago)
Thank u I love my lap top now!😊👍🏼
Michael Trillos (3 years ago)
dam! u pro
Armaan Khalid (3 years ago)
Thank you! ☺️☺️☺️
Gabriel Madelin (3 years ago)
Thanks !!!!!! Well explained !
Paul Vergara (3 years ago)
Thank you Ben, I used the F10 key when starting the computer up and followed the instructions. Restored worked great.
Mathew Abraham (3 years ago)
Well explained!
Peter Richards (3 years ago)
Great, this has given my Vaio PCG-71211M a new lease of life.
Jude Coffey (3 years ago)
well done thanks
Gielianne Azurin (3 years ago)
My assist button dont work though
Darren Hemsworth (3 years ago)
Lol too much story
dennis hopkins (3 years ago)
Grate video dont worry about it being thats good cus like u say your getting every detail witch is good for people like me that dont no to much. Thanks and i will be really gratefull if you can reply to my message with help thanks
dennis hopkins (3 years ago)
Hi i got the same problem as michell m but i done the factory reset thing before seeing your video so i did not no i had to back it all up and dont have no discs what can i do i have a sony vaio vpceh please help dude.
michelle m (3 years ago)
hi beni. I am having a big problem factory restoring my vaio. I have completed your process of factory resetting up until 18:40 of your video. A window pops up and instead of saying recovery comlete it says "windows could not complete installation. To instal windows on this computer, restart the installation" how can i restart the installation from this point?
Joseph Hans (3 years ago)
if it has a LINUX OS .. will this work ??? this VAIO is windows 7 Original. But it has LINUX . trying to take it off and bring it back to its Windows 7.
Jessica Wormald (3 years ago)
When i go into windows easy transfer its not giving me the option to save my info only to import it from another computer 
Greysity (3 years ago)
i don´t have all the recovery options, the only option i have is systemrecovery
Jobole Sonehaal (3 years ago)
Thanks Beni! It was great to watch your video and it was perfect. No shakes or out of focus issues...very nice. Cheers!
sadique Haque (3 years ago)
+benicellguy plz what should i do if it dosent let.me. do the reset
benicellguy (3 years ago)
You're welcome. And thank you!
mugagga dennis (3 years ago)
great work, thanks
faisal hameed (3 years ago)
i had replaced the hard disc of my SONY VAIO pc and i had lost the program sony vaio care can u help me to get it back or can i reinstall it 
Jessica Rivera (3 years ago)
And I have no idea what to do please help me.
Jessica Rivera (3 years ago)
My computer says windows could not complete installation. To install Windows on this computer, restart the installattiin. I pressed OK and it shows the same massage.
michelle m (3 years ago)
this has happened to me also. i still dont know what to do
a latony (3 years ago)
i nevered label my back up. I put it in a drive that had things in it. I assume my back up is someting called E. When i click on it using windows easy drive it wants me to recover one file at a time. unlike how to click on your file and it transfer all at once. what can I do. thanks
mmkj (3 years ago)
Does Easy Transfer save your iTunes Music and Microsoft Word/PowerPoint/Excel??
mmkj (3 years ago)
+benicellguy Okay, Thanks!
benicellguy (3 years ago)
It'll save your content, but you'll have to reinstall the programs.
Mosaab Albaghdady (3 years ago)
I restored my Vaio using the F10 button on start up then I clicked restore complete system.. Now the problem is that restoring always get stuck at 53% then an error occur and computer restarts and I get the message : Operating system not found!! Do you have any ideas what should I do??! I'm operating Sony Vaio Model PCG-61411L Windows 7
Art Shea (3 years ago)
It was very good for my computer restored. But after two days my computer says: "bootmgr is missing". How can I do? Can any one help me?
Art Shea (3 years ago)
very good!
Naresh Meena (3 years ago)
what ever u tell us abt factory restore thanks abt all and glad to see this video
Stephanie Juarez (3 years ago)
Great review thanks this works guys just watch the whole video a bit long but works fixed my vaio had a virus or something know it's good. Also have to check your updated to them that maybe causing the problems as well. Thanks again!
Tra Tsubaki no mai (3 years ago)
please help me! if i restore my vaio, then all the will be deleted right? but i still want to keep some application go with vaio like arcsoft webcam, vaio gate,... for i don't know how to download it again. i have some trouble with driver before, does it ok if i restore my pc? i really bad at this field =)) thank you!
Tra Tsubaki no mai (3 years ago)
thank you very much!!! ^^ have a good day
Tra Tsubaki no mai (3 years ago)
+vititor rosas  ah thank you!!! i deleted sound driver before and had to install it again =))) does it ok?
John Kellick (3 years ago)
I did the factory restore but I don't have the disk now its not letting me connect to wifi or internet
mimhap (3 years ago)
Thanks - you saved my life! Mimi / Sweden
Johnnie X (3 years ago)
can anyone help me? I need driver for Sony Vaio SVE151C11M
Chalk Dealer (3 years ago)
At 64% it says error 320
katubo13 (4 years ago)
nice video 
Latarshia Gilchrist (4 years ago)
I did everything u said to do the factory reset went perfect..but i did everything to burn the files to the cd..and when i tried to put it back on the computer nothing burned to the cd..and my computer screen looked like urs..during the easy transfer process..
NaturReal of LgE (4 years ago)
Sony Vaio VPCEB
NaturReal of LgE (4 years ago)
Problem... I created disk but it keeps going to recovery tools with options of restoration from image and system repair. I tried rebooting hitting f10. Tried going through Vaio Care but all it does it reboot without prompting for reinstallation, starts Windows regularly. My computer started slowing down really bad so I need to wipe it down, anyone please help. My laptop looks similar to his but no white squares on the function keys.
LoveTears4Fears (4 years ago)
Thank you
MHT JABER (4 years ago)
  my system is in C and i have E,D will this delete the file in the other one(E AND D)?
kevin nguyen (4 years ago)
Very good video best 32 minutes of my life lol
Barbara Mihaliková (4 years ago)
Thank you ;) 
Paul Yuri Matawaran (4 years ago)
thank you, for making very clear...
Richard Guernsey (4 years ago)
Thanks for the 'assist' but you had me at VAIO CARE. Vaio Care will backup your data too even if you can't boot.
Ti V (4 years ago)
Great video
JorgeLokero (4 years ago)
does this work for vaio laptop?
Richard Guernsey (4 years ago)
Yes
Green Silver (4 years ago)
Thanks for this, I didn't think to go into windows care. Vaio recovery was asking me for the disc's I created from when it was new. Now my laptop is well on the way.. Thanks again.
Jann Cristobal (4 years ago)
You did great man. This was very helpful. You should not be apologizing for making it very long. You just wanted it to be as detailed as it possibly could. The quality was not crappy. It was very good. It wasn't shaky like other tutorials that I've seen. Thank you very much. This video was very helpful.
chacal ch (4 years ago)
hi,i have installed 2 os on my computer,windows 7 and unix ubuntu,so if i restore the factory setings,i will lose the second os or not?thanks
alex Kostas (4 years ago)
i have my Laptop recovery removed  how can  download
Richard Guernsey (4 years ago)
http://www.sony.co.uk/support/en/product/VPCEB4E1E
alex Kostas (4 years ago)
mein Sony laptop ist  VPCEB4E1E
alex Kostas (4 years ago)
Danke  dass du mir geantwortest hast und ich habe es genau so gemacht . Nur das problem ist  dass ich nicht das Recovery finden kann danke
benicellguy (4 years ago)
You can try googling it and a download link should be there from Sony's website. Once you access the website, look for your model number and if you are sure it's listed, make sure you follow Sony's instructions before installing it which is on the site such as "drivers were installed before downloading VAIO Care."
Kevin Silva (4 years ago)
Great vid bro
angelisone (4 years ago)
I am glad that you are one of the few that didn't cut & fast forward your videos. You didn't show off by going so quickly but just at the right speed for us rookies to understand and do. So many people trying to help on Youtube assume that we understand, yet we don't, move the mouse /or edited/deleted so many times.   At the end they are not good teachers. If you want to learn, one must become a student and willing to listen (watch) from the beginning to the end, without jumping around/ahead.  I will try to do a backup & full recovery for my daughter's computer. Very good tips. Well, really it's excellent!
angelisone (4 years ago)
+Richard Guernsey Still didn't read my question.  HDMI INPUT.   Good luck find one with INPUT. I asekd simple question but many say without thinking or reading. Try to find a 4K or HD TV with an HDMI OUTOUT. So again, I am looking for laptop that has HDMI INPUT/OUTPUT.
Richard Guernsey (4 years ago)
+angelisone Most laptops have HDMI these days. Simply ask if it has one.
angelisone (4 years ago)
+benicellguy My daughter & I would like to ask you this question since most do not know. Nor do we see any review about it. Where can you buy or which brand/model has a Windows laptop that has HDMI (input)?   We only see HDMI (output) just like the opposite for HV TV.  Again, thank you for taking your time out to assist us.  
benicellguy (4 years ago)
Thank you! Glad I could help. I try to be as detailed as I can and try to make the video from a person's point of view who is just performing this task for the first time.
Argel Hunos (4 years ago)
Hi, I have tried this method and I have an error around 25%. It says that there is an application missing. Please help.
Richard Guernsey (4 years ago)
+Darlene Hunos might need to do a scan disk on the recovery partition. Go to BIOS (f2 when booting) and run diagnostic on the hard drive.
Argel Hunos (4 years ago)
The assist button worked but the recovery didn't. This gave me error 320. What is wrong with it?
benicellguy (4 years ago)
+Darlene Hunos The ASSIST button should still work. Actually I saw this problem on someone else's vaio product about the OS. I called Sony about it and they told me to push the ASSIST button before powering on the computer. It will then boot directly to the vaio care. After that, it went through the restore process and worked ever since.
Argel Hunos (4 years ago)
I have started the restore process many of times. I'm using a recovery disc for this. Will the assist button work still? And also when I boot without the recovery disk, It says os is not found. Please help me.
benicellguy (4 years ago)
Have you tried starting over the restore process? You can do so with the computer powered off and push the ASSIST button instead of the power. It will automatically bootup into the vaio care program.
rubygrcia (4 years ago)
thank you very much body...smart guy!!!!!
VLAD Channel (4 years ago)
THANK YOU! It helped me very very very much! Outrageous :D
benicellguy (4 years ago)
No problem.
Farhan Khan (4 years ago)
Thx
Farhan Khan (4 years ago)
Thanks
Arkano (4 years ago)
It says "installing language setting" and it stuck there. I think I messed it up by shutting it down. But when I restore it again, I still get stuck at the 50% mark. Heeeelllpp I spent nearly 3 hrs. Help pls
Richard Guernsey (4 years ago)
...and make sure you stay plugged in.
benicellguy (4 years ago)
What you could try to do is make sure the computer is off and push the ASSIST button. It will automatically turn on and go into the vaio care program. Try to restart the whole process.
Frederick Venturina (4 years ago)
What if i restore factory reset my vaio? but the question here is? i made a partition on my hard drive local B; is tha data on that harddrive will be wipe out? Question number 2 i accidentally uninstalles my original vaio care application. What should i do?
Richard Guernsey (4 years ago)
Vaio Care has three options. First option wipes your partition. Second option allows you to create a partition but still wipes current partition. THIRD option keeps you partition intact. You want option three.
Rick Curry (4 years ago)
Thanks for the help, it worked exactly as you explained
benicellguy (4 years ago)
No problem.
Eskwyre (4 years ago)
FINNALYYYYYYY Someone knows how to do it! Thankyou so much omg, some reason i can't really do it by pressing ''F8'' while computer is restarting any more not sure why, but this worked perfectly :D Thankyou!
benicellguy (4 years ago)
No problem.
Paris Benton (4 years ago)
Hi I have a sony vaio laptop and I for got my password for it how would I recover it or maybe could you do a video for it thank you
Richard Guernsey (4 years ago)
There are videos already out there for this. Keep looking.
Shanu Shan (4 years ago)
thanks it is very helpful .:) 
hi loh
agrant06 (4 years ago)
Hello I did this operation earlier in the week and the restore completed successfully. However, after the Windows Update download drivers etc. and that's when the problem started. Computer having diffculties restarting and stating "Operating System Not Found" type messages and Master Boot Record issues. I tried everything from system restore points and system repair a what have you. I'm wondering if there is something wrong with drivers that Windows Update downloaded? So, I'm thinking of restore back to factory again and go directly to Sony and download the drivers. Or does that make a difference? BTW, I have Windows 7 64-bit. Thanks so much.
Richard Guernsey (4 years ago)
you may need to reseat your hard drive. Also do a test/diagnostic as your drive may be dead.
benicellguy (4 years ago)
By restoring using the VAIO Care software, it reinstalls your drivers back to the version when you first got your computer. Windows Update just updates your drivers which should always be done after restoring. When I did this, I didn't have any issues that you were having. Have you tried reupdating again or you couldn't get into the os?
Tony Gallant (4 years ago)
Good Video.No it wasn't boring.Thanks for the tips
Theresa Martinez (4 years ago)
*You're help*
Theresa Martinez (4 years ago)
It was very helpful my computer is restoring right now thanks alot for you'r help :)
benicellguy (4 years ago)
You're welcome.

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